Return & Exchange
We hope our customers will love the products ordered from us. As we always want you to be satisfied, you can return your order within 30 days after receipt, and the full purchase amount will be refunded within 14 days after we received your returned item. Your only responsibility is the cost of the return freight and that the returned item arrives in its original condition.
If you want to exchange your received product for a different size/colour, you can do so by placing a new order in our webshop and return the received item to us.
When returning, please ensure that the product is in an unscathed condition (i.e. clean, unworn, unused, and undamaged) and has the original tag, product card, and packaging. An item that is returned but is not in a condition suitable for resale will not be refunded. *Please always inform us about any return (incl. order number) before you send it.
If the item you received is faulty, you can make a faulty claim by contacting us within 30 days after receipt. We will then work out the most suitable compensation for you.
Contact us by clicking Here.
SHIN JARDBO HB
Einar Hansens Esplanad 16,
211 77, Malmö
Should you have any inquiries regarding our Return & Exchange policy, please do not hesitate to contact us.
*Latest update: September 22, 2020. Continuously being updated.
*The latest and valid version always published on our website, shinjardbo.com.